“I learned we can and should use fiction writing techniques in nonfiction. This was surprising but also obvious to me. Duh. I’ll no longer write dry and boring pieces. It never occurred to me to use fiction techniques!

“Learning interview techniques was really great. The title writing bit at the end was also really good and practical. Now, the process is less random.

“What I liked best: seeing all the different ways everyone wrote their pieces. They were all so unique and interesting.”